How do i pay for Brook Plus or Brook Business on the web?
If you want to pay on the web, please install the Brook GUI client first, signin/signup with your email in the Brook GUI client, and then open the website from Brook GUI client.
iPhone/iPad/Mac App Store in-app purchase. You only need to buy it once.
After making an in-app purchase on the iPhone/iPad/Mac App Store, you can restore it for free on 1 iOS + 1 iPad + 1 macOS associated with your Apple ID. Based on Apple's privacy requirements, App Store in-app purchases and email accounts are two separate and isolated account systems.
Can I upgrade for free?
Brook Plus and Brook Business is version-independent. You can upgrade to a new version at any time.
How to install Brook.msix on Windows?
Windows Defender
Windows Defender might pop up asking whether to allow network access or other issues, which must be permitted.
Do you support cryptocurrency payments?
On the payment page, just click icon
Make sure your system time is correct. Especially Windows.
The system time deviation should not exceed one minute, especially for the Windows.
How to run Brook.app on Linux?
Can I cancel subscription?
If you subscribed on web: Open Brook GUI client; if you are not logged in or the login is expired, log in first; open the website from the client, and you will see the Manage Subscription button. If you subscribed on in-app purchase on App Store, then please manage in App Store.
Why can't I receive the verification code by email?
Many people often have their email address typed wrong, remember to check carefully. Also don't forget to check the spam mailbox. If you still cannot receive the verification code after 5 minutes, it may be that your network cannot access our API server. You can try another network. If you are using Microsoft's mailbox, users around the world generally report that they will lose emails without any notification. Alternatively, because you once marked our emails as spam, we have added your email address to our suppression list.
Can I delete my account?
Yes. Deleting your account means that all your information will be deleted from our database. If you already have a subscription, don't forget to unsubscribe first. Delete Account
Why was my order refunded?
This is because the risk control mechanisms of Stripe or the upstream payment gateway considered your order to pose a fraud risk, so we took the initiative to issue a refund. Once your order has been proactively refunded by us, any information related to you will be unable to make any further purchases of our products.